Privacy Policy

25 Years Experience

Years of experience in the roofing industry. 25 year warranties for workmanship and materials. £5,000,000 Public Liability Insurance.

5 Star Feedback

Our roofing company strives for customer satisfaction and 5 star reviews for all domestic, commercial and industrial projects.

Fully Qualified Roofers

Our roofers are fully accredited and approved with Bauder, SMAS, Constructionline Gold Membership, CSCS, CITB, NFRC.

Privacy Policy

SPS Roofing Ltd, also known as SPS Complete Roofing Solutions, are committed to protecting and respecting your privacy. This Privacy statement explains when and why we collect data and the conditions of which we may disclose it to others or save it for internal future reference. We may change this policy from time to time so please check back to stay updated. If you have any questions please email [email protected] or via our contact page.
 

Summary

Here is a summary of our Privacy Policy.

  1. Who are we
    SPS Roofing Ltd, also known as SPS Complete Roofing Solutions, a company providing roofing services across Exeter, Devon, South West England and the United Kingdom.
  2. How we collect information from you
    We collect information from you when you contact us to enquire about our services.
  3. What information do we collect & how is it used?
    We collect information to enable our team to fulfil obligations to customers, and to respond to business enquiries.
  4. Controlling your information
    As defined under the General Data Protection Regulation you have rights on the information we collect on you. If you wish to exercise these rights, please contact us.
  5. Our use of ‘cookies’
    Our website uses cookies; by using and browsing the SPS Roofing Ltd website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site.
  6. Security
    SPS Roofing Ltd takes security very seriously. We will always safeguard and secure the information we collect.
  7. Data Breaches
    Our Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, SPS Roofing Ltd will promptly notify you of unauthorised access to your information.
  8. Complaints
    Want to raise a complaint on how we have handled your personal information? Contact us and we will investigate the matter. Not satisfied with our response? You can complain to the Information Commissioner’s Office (ICO).

1) Who Are We?

We are SPS Roofing Ltd, a company providing roofing services to clients in Exeter, Devon, South West England and the United Kingdom
Full contact details: https://www.spsroofingltd.co.uk/contact-us/ 

2) How We Collect Information?

We acquire information on you when you make an enquiry via our website. 

3) What Information Do We Collect & How Is It Used?

We collect your personal information to fulfil our obligations to you as a customer. This consists of first and last names, email addresses, phone numbers and the address for the job site in question. We do not collect information regarding ethnicity, race, religion, political opinions, beliefs or any other non-vital details that do not help us complete the services our customers require. Our services are not aimed at children under the age of 18.

We use Google Analytics to track website visitor behaviour and activity (e.g. tracking the number of conversions achieved from certain marketing activities). This helps us to improve. This information is not used for any other purpose.

4) Controlling Your Information

As defined under the General Data Protection Regulation you have rights on the information we collect on you. If you wish to exercise these rights, please contact us and we will aim to resolve this issue immediately. You can request all the information we hold on you and also claim for this to be permanently deleted from our systems. Your data is not used for decision making or profiling.

5) Our use of ‘cookies’

Our website uses cookies; by using and browsing the SPS Roofing Ltd website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site.

6) Security

SPS Roofing Ltd takes security seriously. To minimise and protect your information from loss, misuse or unauthorised access we have safeguarding procedures to secure your information we collect. Also we undergo internal inspections from time to time to ensure we have the most appropriate security practices in place regarding personal information.

7) Security

Our Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, SPS Roofing Ltd will promptly notify you of unauthorised access to your information.

8) Complaints

Want to raise a complaint on how we have handled your personal information? Contact us and we will investigate the matter. Not satisfied with our response? You can complain to the Information Commissioner’s Office (ICO) of which you can reach by clicking here.